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    Refund Policy

    Refund Policy

    We want to make sure you are completely satisfied with your purchase. If for any reason you are not satisfied, here is our refund policy:

    • Refund Request Period : If you are not satisfied with your purchase, you can request a refund within 15 business days of receiving the product.

    • Refund conditions : For a refund to be accepted, the product must be in its original condition, unused and with the packaging intact. Refunds will not be accepted on products that have been damaged, used or altered.

    • Refund process : To initiate the refund process, please contact us using the contact form available on our website. Once we receive your request, we will provide you with instructions on how to return the product.

    • Shipping costs : Return shipping costs are the responsibility of the customer, unless the product received is defective or incorrect.

    • Refund : Once we receive the returned product and verify its condition, we will process the refund within 7 to 10 business days . The refund will be made through the same payment method used in the purchase.

    If you have any questions or need more information, please do not hesitate to contact us using the contact form available on our website.